Return policy

Return policy

This Return Policy applies as between you, the User of this Website, and ABOUTABL PUBLISHING COMPANY FZC, the owner and provider of this Website. By purchasing from our Website, you agree to the terms outlined below.

1. Returns and Refunds Eligibility

1.1 We accept returns on eligible items within 14 days of purchase, provided they meet the following conditions:

  • The item is unused, undamaged, and in its original packaging.
  • The item is in resalable condition with all original tags and accessories included.
  • Proof of purchase is provided.

1.2 The following items are non-returnable:

  • Digital products (e-books, downloadable resources, etc.).
  • Opened or used educational materials unless defective.
  • Customized or special-order items.


2. Return Process

2.1 To initiate a return, please follow these steps:

  • Contact us at info@aboutabl.com with your order number and reason for return.
  • Our team will provide return instructions and an authorization number.
  • Ship the item back to us using a trackable shipping service. The return shipping cost is the responsibility of the customer unless the item is defective or incorrect.

2.2 Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.


3. Refunds

3.1 Approved refunds will be processed within 7-10 business days via the original payment method.

3.2 If you have not received your refund within the specified timeframe, please check with your bank or payment provider before contacting us.


4. Exchanges

4.1 If you receive a defective or incorrect item, you may request an exchange within 7 days of receiving your order.

4.2 Exchanges are subject to stock availability. If the item is unavailable, a full refund will be issued.


5. Cancellations

5.1 Orders may be canceled within 24 hours of placement if they have not been processed for shipping.

5.2 Once an order has been shipped, it cannot be canceled and the return process must be followed.


6. Contact Us

For any return or refund inquiries, please contact us at info@aboutabl.com. Our team is happy to assist you.


ABOUTABL PUBLISHING COMPANY FZC reserves the right to modify this Return Policy at any time. Changes will be posted on our Website and take immediate effect upon publication.